FAQs
Do you ship Internationally?
Yes we do! To get an estimation of shipping times in your country, please check our Shipping Policy or more info can be found on each product page.
We even have a lot of customers across the United States, Canada, New Zealand, and the United Kingdom.
Can I return my order if it did not meet my expectations?
We want you to be happy with your purchase so you certainly can if you aren't!
We offer a 30 day period from date of purchase for returns.
Please email us at hello@matchamilkco.com before doing so. Kindly follow these steps here: Returns & Refunds Policy
How is the sizing and fit like?
It really depends how you prefer the fit to be like. For a regular fit, please go for your normal go-to size and as for an oversized fit, please go one or two sizes up.
Our apparel runs true to size and is more aligned to men's sizing than women's sizing for the unisex apparel.
Is the material likely to shrink?
The apparel we use for our t-shirts, sweatshirts, and hoodies is made from pre-shrunk ring-spun cotton, which significantly reduces the risk of shrinkage. It's designed to maintain its size and fit over time even after many washes.
Can I change the print design from a Back print to a Front print instead?
Yes, you most certainly can! When you've added the item to your cart, please click the drop-down arrow to open the special instructions where you can make the request. The pricing will remain the same and we can do the same for front print to back print as well!
Why does my garment smell like vinegar?
After unpacking your garment, there may be presence of a vinegary smell or even an off-white residue. Please do not fret as this is normal.
When using DTG (direct-to-garment) printing, a fixation agent is used during the printing process.
To get rid of the smell or discolouration, simply put the garment to wash and it will be gone after one wash.
Can I purchase and send the item as a gift to someone?
Definitely! Please leave us a message in the special instructions that it is a gift so we know to send the item to them without pricing shown on the packing slip.
Care Instructions
To sustain the longevity of the print, please follow the below instructions:
• Turn the garment inside out. Machine cold wash only.
• Use mild detergent. No fabric softeners.
• Air dry. If using tumble dry, put the setting to low.
• Do not iron directly onto the print.
• Do not dry clean.