Refunds & Returns Policy

We are committed to delivering the highest quality in both our products and designs, with the goal of ensuring you are 100% satisfied with your purchase.

Since all our apparel is made to order, we unfortunately cannot offer exchanges. However, if any issues arise upon receiving your order, we are dedicated to resolving them to the best of our ability.

Returns

We offer a 30 day period for returns upon your purchase date if you are not satisfied with your order.  Please email us at hello@matchamilkco.com mentioning your name, order number and reason for the return in the email.

To be eligible for a return, the item must be unused and in its original packaging. 

Once the return is approved, we will email you with the return address. Return shipping fees however will be at your own cost. A full refund will be issued once we have received your returned item.

Order Cancellations

If you would like to cancel your order, please notify us within 24 hours of placing your order, and we will do our best to accommodate your request.

Damaged & Faulty Items

If you receive any damaged or faulty items, please contact us via email at hello@matchamilkco.com with a photo of the damage or fault, and we will issue you a full refund.

Incorrect Items

If we have sent you the wrong item, please contact us as soon as possible, and we will send you the correct item at no extra charge.